Subscription management and billing
🎯 Goal of this page
This page explains how to manage your Upmeet subscription, view billing information, and cancel your subscription if necessary.
You will learn:
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where to find billing information,
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how to view your next due date,
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how to cancel your subscription,
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how to reverse a mistakenly made cancellation.
📍 1. Where to manage your subscription?
Subscription management is done from the Settings of your account.
Access path:
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Settings
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Content and Privacy
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Billing
In this section, you will find all the information related to your subscription.
📄 2. Billing information
2.1. What can be found in the Billing tab?
You can view:
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your current plan,
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your next billing date,
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the items related to your subscription,
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the status of your subscription (active or canceled).
This view allows you to maintain total control over your commitment.
❌ 3. Cancel your subscription
3.1. How to cancel?
In the Billing tab, a button is available at the top right:
➡️ Cancel my subscription
Just click this button to initiate the cancellation process.
3.2. What happens after cancellation?
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Your subscription will remain active until the end of the current period.
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No new charges will be made.
🔁 4. Cancellation made by mistake
If you clicked on Cancel by mistake, don’t worry.
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The same button will allow you to reactivate your subscription.
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The interface will clearly indicate the status of your subscription.
You can thus go back as long as the current period has not ended.
📥 5. Download an invoice
In the Billing tab, you can access your invoice history, located at the bottom of the page.
5.1. How to download an invoice?
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Scroll to the bottom of the Billing page until you reach the Invoices section
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Click on the desired invoice (invoice line)
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A window will open automatically
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Click on Download the invoice to retrieve the document (PDF)
✅ This allows you to easily keep a copy of your payment receipts.
